Privacy Policy

1. Introduction

Welcome to Nexum Automations. We are a business automation consultancy that helps companies implement AI and automation solutions. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or engage our services, and tell you about your privacy rights and how the law protects you.

2. Information We Collect

As a business consultancy, we may collect the following types of personal data:

• Identity Data includes first name, last name, job title, and company name
• Contact Data includes business email address, business telephone numbers, and company address
• Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location when you visit our website
• Usage Data includes information about how you use our website and which pages you visit
• Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences

3. How We Use Your Information

We will only use your personal data when the law allows us to. As a consultancy, we use your personal data for the following purposes:

• To provide business automation and AI consulting services
• To communicate with you about potential projects and services
• To respond to your inquiries and provide customer support
• To improve our website and understand how visitors use our content

4. Legal Basis for Processing

We process your personal data under the following legal bases: consent, contract performance, legal obligation, vital interests, public task, and legitimate interests. We will ensure that your personal data is processed lawfully, fairly and transparently.

5. Data Sharing and Disclosure

We maintain strict confidentiality and do not share your personal data except in the following limited circumstances:

• Service providers who assist us in operating our website (under strict confidentiality agreements)
• Technology partners who help us deliver automation solutions (only when necessary and under DPA agreements)
• Legal authorities when required by law or to protect our rights
• Third parties in connection with a merger, acquisition, or sale of assets (with appropriate safeguards)

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We use encryption and other security measures to protect your information.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We consider the following factors when determining retention periods:

• The amount, nature, and sensitivity of the personal data
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process your personal data
• Whether we can achieve those purposes through other means

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, or to object to processing. You also have the right to withdraw consent at any time.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

• Essential cookies are necessary for the website to function properly
• Analytics cookies help us understand how visitors interact with our website
• Marketing cookies are used to track visitors across websites for advertising purposes

10. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

11. Confidentiality and Data Processing Agreements

All information shared with us during our consulting engagements is treated as strictly confidential. We do not transfer, sell, or share any client information with third parties unless explicitly required for the delivery of our services and with your explicit consent. We maintain Data Processing Agreements (DPAs) with all software providers and technology partners we use to deliver our automation solutions. If you require access to any specific DPA, please contact us and we will provide the relevant documentation.